Deploying chat on your website is very straightforward. This is great for organic traffic and for making your website more interactive.
Demand IQ has button options for you out of the box that will launch your chat, but you can always create your own buttons too (If you don’t know how to create a custom button; don’t worry, we’ve got you covered!).
Step 1: Select the Journey you want to embed
Step 2: Go to the share tab
Step 3: Select embed in a website section
Step 4: Select Chat
Step 5: Enter the url of the website you want to deploy the journey on into the ‘Embed URL’ section
Step 6: Copy the code from the instructions menu and paste the code snippet into your pages head tags of your website builder
<aside> 🗒️ The exact location of your head code script is different for each website builder. To find it you should be able to google ‘<your website builder> custom head tags’ EX: “Where can I embed custom code into the head tags on Wordpress?”
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Toggle the ‘Enable Chat Launcher’ button Click publish.
Step 1: Find your Journey ID and add it into the button code below where it says ‘YOUR_JOURNEY_ID_HERE’
You can find your journey id in the url in your browser, or in the code snippet in the instructions.
<aside> 🗒️
Your final button id should look something like this
id="diq-journey-511111cd-dc23-11ee-8e72-0a58a90000002"
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